PARENTS FAQs

You can register on-line, by fax or mail. If you prefer by fax or mail you can download the registration forms from The Manual Registration Tab. If you have any questions please call us at 973-512-2949.


Fees

The service fee is $19.95 per camper per session up to 30 days for all campers completing registration before registration deadline (30 days prior to start of session). The fee for campers staying more than 30 days is $29.95.

If we do not receive the registration and prescriptions at least 30 days prior to the start of session, you will be charged and additional $30.00 as late fee. If we receive prescriptions less than 10 days before the start of the session, an additional $30.00 expedited shipping fee will be charged in addition to the late fee.

If you submit your paperwork before registration deadline, the cost should be the same to you as it would be at you regular pharmacy any other time of the year, After registration deadline, you will be subject to late fees, but your prescription costs remain the same.

Our pharmacy is very competitive, and often times cheaper than chain pharmacies; however, we cannot guarantee that the price will be identical.


Packaging

Medications are packaged in a sealed strip package that include a detailed label with your child’s name, date and time to be administered, as well as any special instructions. A camp nurse opens the perforated packet and administers the medications to your child. Only medications in pill form are included in the dose strip. Alternatively medications are also packaged in blister packs based on your camps requirement.

No. There are strict rules against repackaging medications, and since we can not control  what happens to medication once it leaves our pharmacy we can not and will not accept any medication. Do not send it to us.

Yes, both prescription and over the counter medications can be packaged “as needed”. They will be packaged separately and labeled with instructions for administration.

Yes, your child’s physician must specifically write your child’s prescription to be packaged as a half pill. You must indicate your request upon registering so the pharmacy can determine whether the specific medication is “durable” and is able to split.

It is your responsibility to review the prescription before submission to ensure it is written correctly. The prescription should be written for the time of day (i.e. breakfast, lunch, dinner, bedtime) your child should take the medication. If the medication is taken “as needed” please make sure that is specified on the prescription.

Most camps dispense medications at mealtimes and bedtime. If your child’s medication is required to be taken at a certain time please make sure your physician indicates the times taken with the medication. Prescriptions written as “one pill per day” will be administered at breakfast unless otherwise indicated.


Medications

The pharmacy will dispense generic medications unless otherwise specified by your physician as “Do Not Substitute” or “Brand Only”. Please notify your child’s physician accordingly if you do not want generic prescription or over-the-counter medications.

Yes, we offer a large assortment of vitamins and nutritional supplements and also carry over-the-counter (OTC) medications. These items will be packaged together with your child’s other medications. You must provide us with a prescription from your child’s physician for all medications, including over-the-counter medications, vitamins and supplements even if these items wouldn’t normally require a prescription.

We handle many injectables, such as growth hormones and insulin. It is up to the individual camp to determine their qualifications and best practices of administering these medications safely.

Yes, the medications will be included in separate, resealable packages with dosing instructions.

If your camper is at camp for more than thirty (30) days, we will refill the medication and ship it directly to your camp. Do not refill your child’s medication while at camp, as this will cause your insurance to reject our insurance claim.

We will work with you regarding late medication changes. Please contact us as soon as you are aware of any changes to your child’s medication regimen.


Prescriptions

Please register your child at www.camperspharmacy.com and complete all information. You will then be able to print out a “Medication Order Form” to take to your child’s physician. Also please print the Physician Information Sheet and take it to your child’s physician. Your physician can e-scribe, mail, fax or call in your child’s medication to our pharmacy.

IMPORTANT: Faxed prescriptions MUST come from your healthcare provider’s office. They may NOT be faxed by the parent/guardian. Schedule II controlled substances MUST be e-scribed or written on an original prescription blank and mailed to our pharmacy (e.g. Adderall, Concerta,, Ritalin, Vyvanse). They may NOT be faxed. Medication Order Form is NOT valid for controlled substances.

If your child is staying for more than 30 days, please make sure your child’s physician includes at least one refill on the prescription before it is sent to our pharmacy. Most prescriptions can be written with refills. All controlled substances require an additional thirty day prescription.

All prescriptions written with a refill will be shipped to camp. If your child takes “As Needed” medications and you only want one shipment sent, do not include a refill on the prescription.

You will be notified via email about the status of your child’s prescription as to when we receive, bill to insurance and ship the medication to the camp. You can also check the status of your child’s prescription by logging on to your account and clicking on the status tab on the dashboard.


Insurance

Our pharmacy will bill your insurance company directly as prescriptions are filled. Any out-of-pocket costs (e.g. co-pays, deductibles, over-the-counter medications, non-covered medications) will be charged to your credit card.

Our pharmacy is contracted with all major and most minor prescription carriers. Once you submit your registration we will review the information and notify you if the pharmacy does not accept your plan.

Go ahead and have the prescription filled, but be sure to request only the amount of medication your child will need before camp begins. Our pharmacy will not bill your insurance company until camp begins to avoid any conflict with your insurance company’s billing cycle.

Typically they will. Often times our pharmacy will need to request a “vacation override” from your insurance company. We will contact you if we have any questions about your insurance.

Give us a call so that we can determine the appropriate plan of action. We will help to work with you and the insurance company.

PCN stands for Processor Control Number and BIN stands for Bank Identification Number. If you have prescription insurance coverage, then your plan must have a BIN and PCN. If you are not able to locate theses numbers on your insurance card, you will need to call either your local pharmacy where you have received prescriptions before, or your insurance company to obtain this information.


After Camp

All medication is packaged for a 30 day supply unless the prescription is written for less than one month. All unused medication will be sent home with the child on the last day of camp.